In Kerstin Maslow's BILDERbuchCafé you can not only indulge, you can also listen to the stories of Havelberg.
Dished up in Havelberg's BILDERbuchCafé
Inspiration and socialising straight out of a picture book
A few years ago Kerstin Maslow fulfilled her dream: she opened her own small café in Havelberg's old town. With imagination and a lot of love, she has created a place of well-being for Havelberg locals and an attraction for tourists.
Kerstin Maslow always wanted to run her own café. After finishing school, the Havelberger trained as a restaurant manager and then studied hotel management. So it was only natural for her to go into business herself at some point. When a suitable building was advertised for rent in the old part of her home town, she grabbed the opportunity. Kerstin Maslow opened her own small café in 2011. She had the name "BILDERbuchCafé" (picture book café) in mind for a long time and thought about a concept to go with it: it should be beautiful like something straight out of a picture book, her guests should not only be able to eat cake but also experience culture. Changing exhibitions of regional artists hang on the walls, books are displayed for browsing and events such as small music or theatre performances take place here. When it comes to food, she attaches great importance to a largely regional and seasonal range and to sustainability: superfluous packaging is avoided, wherever possible. Kerstin sees potential for the Altmark as a culinary region. "There are already some highlights here but personally I wish for many more." She has the impression that we still follow the crowd too often in culinary terms. It is important to her to handle everything with love. And this is also reflected in her café. "We see ourselves as a service provider and want to make the stay as pleasant as possible for our guests. We only have a small building with a little kitchen and cannot serve masses of people. So we prefer not to accept a new guest when it is already very crowded than to just serve all guests quickly and half-heartedly. Otherwise it is not a pleasant experience for the guest, and that is not us. I would hope for the same from others, rather do less and concentrate completely on the guest."
It is important to Kerstin to be close to her customers. She seeks out conversation, gets feedback from her guests and also trains her staff in this respect. They constantly adapt their dishes to visitors' tastes. Gradually, what the café offers also expands, for example making ice cream in-house and room rental were added over time. "I think standing still is like going backwards," says Kerstin. Curiosity and the joy of experimenting are part of their success. "We are always trying out new things, different types of ice cream, unusual recipes, and we also want to pass on a little bit of inspiration to our guests. Right now we are in the process of writing a new menu, because the old one has got boring. As a guest, there is always something to look forward to." As an entrepreneur, she is proud to secure local jobs and support the region as a result. "The constant team is important for our guests. That it's always the same faces, the same contacts, that my employees always keep customer wishes in mind." She also appreciates the family atmosphere in her home town. Her café is not just an attraction for visitors to Havelberg but also a social meeting place. "Many people get together here with us, talking across the tables. Together, we can provide tips and contacts for newcomers or homecomers. This creates a dialogue between locals and tourists. I think that's great."